The story of Sue’s is a story about family first; it’s also a story about community and growing up together.
Sue Smith
Founder
Jimmy Smith
Founder & Owner
Years of Service: 30
Taylor Smith
Owner
Years of Service: 23
They put the Serve in Customer Service
(Presented in no particular order.)
We may be just a tiny bit biased, but we think we have the best team around — and you can quote us on that. Ever wondered who’s on the other end of the phone when you call Sue’s? Well, here’s the answer! Here’s a little bit about our Customer Service, Dispatch, and Support team members.
Ray, Operations
“When everything is created equal it’s the little things that set you apart — be you.”
Years of Service: 7 years
Favorite Movie: Lonesome Dove
Favorite Food: Tacos and Nachos
Hometown: Checotah, Oklahoma
When Ray isn’t on the job, you’ll find him spending time with his son. He loves being out on the water boating or playing music when he gets the chance. Ray speaks fluent movie quotes and is a frequent champion of GIF battles amongst the Sue’s team.
Nicole, Operations
“Did you see that cow?!?”
Years of Service: 14 years
Favorite Food: Crawfish
Favorite Movie: Four Brothers
Hometown: Apple Valley, California
Ask anyone and they’ll tell you that Nicole is the GOAT of Sue’s support team (’cause it’s true). She is a proud mama to 4 beautiful kiddos and has a slight (major) obsession with cows.
Ryan, Operations
“Do or do not — there is no try.”
Years of Service: 3 years
Favorite Musician: Luke Combs
Favorite Movie: The Goonies
Hometown: Tulsa, Oklahoma
When Ryan isn’t helping customers and supporting our field crews, you’ll find him painting or losing hugely at chess to his son. He loves live music and finding the perfect meme to express his feelings.
Want to join the Sue’s team?
We’re always looking for sharp, capable individuals to help us meet our mission of providing an industry-leading experience to our neighbors!
Take a quick look at our 
Meghan, Account Manager
Years of Service: 1 Year
Favorite Movie: Dumbo (Live Action)
Favorite Musician: Bruno Mars
Meghan is our resident recruiting coordinator so, if you’ve ever applied for a position at Sue’s, you know first-hand how warm and welcoming Meghan is! In addition to recruiting support, Meghan is a key member of our Account Management team. When she’s not helping us in the office, Meghan loves cooking and spending time with her family.
Jordan, Dispatch
“Is that your chair?”
Years of Service: 3 Years
Favorite Movie: Rocky movies, Creed movies, Marvel movies
Favorite Musician: ALL the music!
Hometown: Tahlequah, Oklahoma
Jordan wants to be in, or near, the water. It doesn’t matter if it’s a river, lake, ocean, or swimming pool. She loves spending time with her family, enjoys live music, and has a small pinky finger.
Rigley, Future trash man
“Did you see that cat?”
Years of Service: 3 Years, summer intern
Favorite Movie: Into the Spider-Verse
Favorite Food: Chicken nuggies
Hometown: Vian, Oklahoma
During the summer, you’ll catch Rigley doing odd jobs around the Sue’s office. He’s an avid checkers player, loves gaming on his Nintendo Switch, and loves cats! Rigley also loves to play tennis like his Dad, Taylor.
Sarah, Dispatch
“Chocolate milk is life.”
Years of Service: 3 Years
Favorite Band: Eagles
Favorite Movie: Top Gun
Hometown: Wagoner, Oklahoma
When Sarah isn’t helping us keep field operations running smoothly, she enjoys spending time with her husband and two kiddos, visiting museums, learning about history, and spending time outdoors.
Jeff, Account Manager
“Chip did it.”
Years of Service: 2 Years
Favorite Band: Metallica
Favorite Movie: Rocky III
Hometown: Sallisaw, Oklahoma
Jeff likes to do puzzles, watch documentaries and spend time with his family when he isn’t keeping the office staff laughing at Sue’s.
Jimmy, Founder & Owner
Years of Service: 31 Years
Favorite Food: Steak
Hometown: Vian, Oklahoma
Jimmy has spent his life building Sue’s — alongside his wife, Sue, and son, Taylor. In his free time, he enjoys traveling and getting out and exploring on his side-by-side. A family man at heart, Jimmy loves spending time with his children, grandkids, and 4 great-grandchildren.
Taylor, Owner
“Let’s make his head smaller since he’s already at the top of the page.”
Years of Service: 25 Years
Favorite Movie: Jurassic Park
Favorite Food: Steak & baked potato
Hometown: Vian, Oklahoma
Taylor will tell you that the best part of working at Sue’s is getting to work closely with his family (and those he counts as family). Outside of work, you can find Taylor on a tennis court (or watching his favorites play a match). He is a master when it comes to grilling or cooking on his flat top, loves live music, and actively and fervently hates mayonnaise.
Kristin, Account Management
Years of Service: 1 Year
Favorite Musician: Queen
Favorite Movie: Twister
When Kristin isn’t helping support our customers at Sue’s, or filling the office with the most contagious laugh you’ve ever heard, you’ll find her adventuring with her family. Kristin’s customer-focus and professionalism make her a key member of our Customer Account Management team.
Years of Service: 1 Year
Favorite Musician: George Strait
Favorite Movie: Legends of the Fall
Derek is what happens when the class clown grows up and makes good. When he’s not keeping us cracking up, Derek enjoys spending time with his family and grilling up a yummy steak here and there.
“Our story wouldn’t be the same without the talented and hardworking crew members who have shared their time and talents with us for over 30 years. We are so thankful for all of our crew members — past and present.”
Taylor Smith, Owner
